Terms and Conditions of Service
Service Agreement Terms
Welcome to our terms and conditions. These terms govern your use of our financial planning services and website.
By using our services or website, you agree to be bound by these terms and conditions. Please read them carefully before proceeding.
Key Terms and Definitions
The following definitions apply throughout these terms and conditions:
- • "We," "us," "our": Refers to Candarithos Financial Planning Limited, a UK registered company
- • "You," "your," "client": Refers to any individual or entity using our services or website
- • "Services": Our financial planning consultations, analytical reviews, and related advisory services
- • "Subscription": Our monthly recurring service agreement for ongoing financial planning support
Acceptable Use of Our Services
Our services are provided for legitimate financial planning purposes under the following guidelines:
Permitted Uses
- • Seeking personal financial planning guidance and analytical reviews
- • Accessing educational content and resources on our website
- • Communicating with our team about your financial planning needs
Prohibited Uses
- • Using our services for any illegal or unauthorised purpose
- • Attempting to gain unauthorised access to our systems or client data
- • Sharing confidential information or recommendations with unauthorised parties
- • Using our content without permission for commercial purposes
- • Providing false or misleading information about your circumstances
Your Responsibilities as a Client
To ensure effective service delivery, you agree to the following responsibilities:
- • Provide accurate and complete information about your financial situation
- • Inform us promptly of any significant changes to your circumstances
- • Keep your login credentials secure and notify us of any unauthorised access
- • Pay subscription fees promptly according to the agreed schedule
- • Seek independent professional advice for complex legal or tax matters
Intellectual Property Rights
All content, materials, and intellectual property on our website and in our services remain the exclusive property of Candarithos Financial Planning Limited.
You may not reproduce, distribute, or commercially exploit our proprietary content without express written permission.
Privacy and Data Protection
Your privacy is important to us. Please review our separate Privacy Policy for detailed information about how we collect, use, and protect your personal data. Privacy Policy
Subscription and Payment Terms
Our services are provided on a subscription basis with the following payment terms:
- • Monthly subscription fees of £250 are charged in advance on the same date each month
- • All prices include VAT at the prevailing UK rate (currently 20%)
- • Payment is due within 7 days of invoice date via direct debit or bank transfer
- • Late payments may result in service suspension after 14 days notice period
Service Termination
Either party may terminate the service relationship under the following conditions:
We may terminate services with 30 days notice for non-payment, breach of terms, or if we can no longer provide appropriate service for your needs.
You may cancel your subscription at any time with 30 days notice. No refunds are provided for partial months.
Service Disclaimers
Important limitations and disclaimers that apply to our services:
Our services are provided "as is" without warranties of any kind, express or implied.
We make no guarantees about specific outcomes, results, or the suitability of our recommendations for your particular situation.
Limitation of Liability
Our total liability to you for any claims arising from our services is limited to the amount you have paid in subscription fees in the preceding 12 months.
We exclude liability for any indirect, consequential, or special damages including loss of profits or opportunity costs.
Client Indemnification
You agree to indemnify us against any claims, losses, or expenses arising from your misuse of our services or breach of these terms.
Dispute Resolution Process
We are committed to resolving any disputes fairly and efficiently through the following process:
Initial Resolution Attempt
Any disputes should first be addressed through direct communication with our management team within 60 days of the issue arising.
If direct resolution fails, disputes may be referred to mediation or arbitration as appropriate under UK law.
Online Dispute Resolution
EU consumers may access the Online Dispute Resolution platform for eligible service disputes.
Access the ODR platform at ec.europa.eu/consumers/odr: ec.europa.eu/consumers/odr
This does not affect your statutory rights as a UK consumer under applicable consumer protection legislation.
Governing Law
These terms are governed by English law and subject to the exclusive jurisdiction of the courts of England and Wales.
Terms and Conditions Updates
We may update these terms periodically to reflect changes in our services, legal requirements, or business practices.
Significant changes will be communicated via email or website notice at least 30 days before taking effect.
Severability
If any part of these terms is found unenforceable, the remaining provisions continue in full force and effect.
Complete Agreement
These terms, together with our Privacy Policy and service agreements, constitute the complete agreement between us and supersede all prior arrangements.
Contact Information for Terms Queries
For questions about these terms and conditions, please contact us using the details provided in our main contact section.
Email Address: info@candarithos.com
Telephone Number: +447581692407
Postal Address: Buckingham Palace Road, London, SW1A 1AA, United Kingdom
Effective Date: August 30, 2025
Last Updated: August 30, 2025